Terms of Service

About these terms

These terms govern your use of this website and the services provided by Cathcart Water of Kansas City. By requesting a quote, scheduling service, or using this site, you agree to these terms.

Quotes & pricing

All quotes are no-obligation until you accept in writing. We provide phone quotes as estimates; final system sizing and pricing are confirmed after a free in-home water test. Professional installation is included at no cost on every new system. We offer transparent pricing with no high-pressure sales.

Installation & service

Installation is performed by licensed, insured KC-based technicians. Same-week installation is standard but not guaranteed and depends on scheduling and parts availability. Service and maintenance plans are billed per visit or as an annual plan, quoted before any work begins.

Warranty

Our lifetime warranty covers dry parts — mechanical and non-consumable components that do not contact water. The control valve, circuit board, and filtration media are covered for 5 years; labor for issues arising from the original installation is covered for 1 year. Manufacturer warranties apply separately to individual components. Full exclusions and the claim process are available on request.

Limitation of liability

Cathcart Water of Kansas City is not liable for indirect or consequential damages arising from water quality, pre-existing plumbing conditions, or third-party equipment. Our liability is limited to the value of the services performed.

Website use

Content on this site is provided for informational purposes. You may not reproduce, redistribute, or republish site content without permission. Trademarks and branding belong to Cathcart Water of Kansas City.

Contact

Questions about these terms? Reach Cathcart Water of Kansas City at (816) 298-0839 or info@cathcartwaterkc.com.

Ready for cleaner water?

Free quotes over the phone. Same-week installation across the Kansas City metro.