Privacy Policy

Information we collect

When you request a quote, schedule a service, or contact us, we collect the information you provide — your name, phone number, email address, and service address. We also collect basic technical information about your visit to our website, such as the pages you view and how you found us.

How we use your information

We use your contact information to respond to quote requests, schedule installations and service visits, send appointment reminders, and follow up on warranty claims. We do not sell, rent, or share your personal information with third parties for marketing purposes.

Cookies & analytics

Our website may use basic cookies and analytics to understand how visitors use the site so we can improve it. We do not use your data to build advertising profiles.

Data retention

We retain customer contact and service records for as long as needed to provide service and honor our lifetime warranty. You may request deletion of your contact information at any time by emailing info@cathcartwaterkc.com.

Your rights

You may request access to, correction of, or deletion of your personal information by contacting us at info@cathcartwaterkc.com or (816) 298-0839. We will respond to your request within a reasonable timeframe.

Contact us

Questions about this policy? Reach Cathcart Water of Kansas City at (816) 298-0839 or info@cathcartwaterkc.com. We serve the kansas city metro (missouri & kansas sides) from Parkville, MO.

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